Tiếng Việt
**CHECK-IN AND CHECK-OUT REGULATIONS**
- Check-in time: from 14:00 (2 PM) on the check-in date.
- Check-out time: no later than 12:00 (12 PM) on the check-out date.
- Check-in method: SELF-CHECK-IN.
**CANCELLATION, RETURN, AND CHANGE PROCEDURE FOR CHECK-IN/CHECK-OUT TIMES**
**Cancellation Policy:**
Customers can cancel their room reservation free of charge 07 days before the actual check-in date. In case the customer does not check in, the penalty fee will be 100% of the total room cost of the reservation. For cancellations complying with the policy, the paid room fee will be refunded within 07 – 14 working days.
**Policy on Changing Check-in/Check-out Times:**
Customers can change their check-in/check-out dates free of charge if they notify the staff 07 days before the actual check-in/check-out date. If customers notify later than the stipulated time, the staff will respond based on the actual room status, and the change fee will be calculated as a percentage based on the room rate.
- Check-in time: from 14:00 (2 PM) on the check-in date.
- Check-out time: no later than 12:00 (12 PM) on the check-out date.
- Check-in method: SELF-CHECK-IN.
**CANCELLATION, RETURN, AND CHANGE PROCEDURE FOR CHECK-IN/CHECK-OUT TIMES**
**Cancellation Policy:**
Customers can cancel their room reservation free of charge 07 days before the actual check-in date. In case the customer does not check in, the penalty fee will be 100% of the total room cost of the reservation. For cancellations complying with the policy, the paid room fee will be refunded within 07 – 14 working days.
**Policy on Changing Check-in/Check-out Times:**
Customers can change their check-in/check-out dates free of charge if they notify the staff 07 days before the actual check-in/check-out date. If customers notify later than the stipulated time, the staff will respond based on the actual room status, and the change fee will be calculated as a percentage based on the room rate.
